Frequently Asked Questions

When will I receive my personalized candle?

Generally, personalized orders are processed within 1-3 business days and take 2-5 business days to ship. Usually, shipping to the east coast is a little faster than shipping out west. Due to the nature of custom orders, it’s often difficult to pinpoint an exact date as we want to make sure your candle is perfect.

What is the size and burn time of your candles?

The candles are 4x4x4 inches, 11oz 100% soy wax hand-poured in the USA with a 60+ hour burn time. 

Where are the candles made?

Our candles are hand-poured, labeled, and shipped from Charlotte, North Carolina.

How can I order multiple personalized candles?

The easiest way to order multiple candles with different personalization is simply clicking the “Personalization” tab on the top navigation after having added one personalized candle to your cart. You can go back and create new candles and add them to your cart as many times necessary for a single order with multiple unique candles. You can also update the quantity in the cart for multiples of a single design.

What do your fragrances smell like?

Our Sandalwood & Vanilla fragrance has creamy and smooth tones with rich top notes of sweet vanilla for a satisfying and lingering scent perfect for all seasons.

Cedar, Leather, & Orange Leaf is a little more masculine, featuring woodsy and warm notes that create a cozy feeling while the subtle citrus notes keeps things clean and fresh! This is especially great for fall and winter months.

The Odor Eliminating scent is a more subtle citrus fragrance with notes of orange, bergamot, grapefruit and mandarin that focuses on neutralizing pet and other common household odors. This is particularly favored in the spring and summer, though household odors are fantastic to prevent year-long.